How we handle your data

01Who is the controller of your data

Imascono Art S.L., in compliance with the General Data Protection Regulation (GDPR 2016/679) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, informs the users of this website:

You can contact us by phone at +34 876 283 714 or by email at gdpr@imascono.com.

This privacy policy was written in Spanish, and the Spanish version prevails in case of any discrepancy.

02For what purpose we collect your data and on what legal basis

This website collects personal data through the contact form and through the emails written to the address published on it. The data requested in the form is the data needed for the purpose for which it is collected.

Contact form

Purpose: answering the questions raised and sending the user the information requested to the email address given in the form.

Legal basis: the user’s consent. The date and time of the submission and the IP address it was sent from are recorded with the message, as proof of that consent.

Vientos news

Purpose: if the user ticks the box in the contact form to receive news, sending them information about Vientos by email.

Legal basis: the user’s consent, which they can withdraw at any time by asking to unsubscribe.

Email

Purpose: if the user gets in touch through the email address published on this website, their data will be processed to answer the questions raised and to send them the information requested to the email address the inquiry comes from.

Legal basis: our company’s legitimate interest in answering the communications it receives.

03What categories of data we process

The data collected through the contact form is the first and last name, the email address, the company, the challenge the user describes, the language of the page they write from and whether they want to receive news, as well as the date and IP address of the submission as proof of consent.

Since it is an open communication channel, the user may provide other personal data.

04How long we keep your data

Form messages and the emails received are kept in the team’s mailbox for as long as they are needed for the purpose for which they were collected or until the user asks for their erasure. If the inquiry leads to a business relationship, the data will be kept for as long as the legal obligations arising from it require.

Consent to receive news is kept until the user asks to unsubscribe.

Resend, the provider that delivers the form’s messages, keeps each delivery for 30 days.

05Whether we make automated decisions

No automated decisions are made and no profiling is carried out.

06Who we disclose your data to

No disclosures of data are planned, except those authorized by tax, commercial and telecommunications legislation, and in cases where a judicial authority requires it.

The providers in the next section process data on behalf of Imascono Art S.L. as processors, under a data processing agreement in accordance with Article 28 of the GDPR.

International transfers: Resend stores the data of each delivery in the United States. This transfer is covered by Resend’s participation in the Data Privacy Framework, which has an adequacy decision from the European Commission.

07Which third parties provide services on this website

Hosting: this website is hosted on Amazon Web Services (AWS), in its Ireland region, within the European Union, and delivered through its content delivery network, Amazon CloudFront, which serves each page from the point of presence closest to the visitor. AWS acts as a processor under its data processing agreement.

Contact form: messages are processed on AWS, in the Ireland region, and delivered to the team by email through Resend, a United States company, which acts as a processor under its data processing agreement. The form does not store messages in any database.

Team email: form messages and the emails written to the published address are received in Microsoft 365 mailboxes; Microsoft acts as a processor under its data processing agreement.

Fonts, icons and images: they are served from this website’s own domain. The website does not load resources from other providers and does not set cookies. You can see the details in the cookie policy.

08What rights you have and how to exercise them

You have the right to access your personal data, to request the rectification of inaccurate data and to request its erasure when, among other reasons, it is no longer needed for the purposes for which it was collected. In certain circumstances you may also request the restriction of its processing, in which case it will only be kept for the exercise or defense of claims, and request the portability of your data. For reasons related to your particular situation, you may object to the processing, and Imascono Art S.L. will stop processing your data, except for compelling legitimate grounds or the exercise or defense of possible claims.

You can withdraw the consents you have given at any time. You can exercise your rights by email at gdpr@imascono.com or at the offices at C/ Josefa Amar y Borbón 10, planta 2 · oficina 1, 50001 Zaragoza, Spain, attaching a copy of your ID document and stating the right you are exercising. You can also file a complaint with the Spanish Data Protection Agency.

09What security measures we have in place

As part of our commitment to guaranteeing the security and confidentiality of your personal data, we inform you that the technical and organizational measures needed to guarantee the security of the data and prevent its alteration, loss, unauthorized processing or access have been adopted, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed, in accordance with Article 32 of the GDPR (EU) 2016/679.

10How our social networks work

Through our social networks you can share our content or leave us your comments, photos or videos, as long as they are of interest to the whole community.

Our social networks are constantly monitored in order to answer your questions and comments as quickly as possible.

We want it to be a space we all enjoy, so it is important that we all respect some rules of conduct:

1. You are responsible for the content you publish; do not violate any right, law or regulation.
2. Mind your wording and tone; avoid publishing any abusive, defamatory or obscene information.
3. Respect the right to privacy; do not make unlawful, offensive or discriminatory comments about third parties.
4. Avoid comments that are fraudulent, deceptive or that may be misleading.
5. We do not allow spam or commercial or advertising messages; we do not want repetitive messages.
6. We will not hold conversations with profiles we may consider fake.

Please note that the content published by followers on our pages does not necessarily reflect our company’s point of view.

If your comments do not follow these rules, they may be removed, hidden or blocked. Anyone who publishes content that is not allowed will be blocked from the community.

We reserve the right to change these rules at any time and without prior notice.